Fraud Prevention

One of the greatest challenges you face as an online retailer isn’t losing money to fraudsters. It’s losing money when legitimate customer transactions are incorrectly flagged as fraudulent and declined.

In fact, according to Riskified, a whopping 35% ­- 80% of declined orders are legitimate. To clarify, these are transactions that may, on the surface, appear to be fraudulent, but are actually real orders placed by good customers.

These false declines, also called false positives, hurt[...]

Just as the age of digital has brought to us borderless trade and increasing connectivity, along with it has risen the trend of cybersecurity threats. Online retailers will be one group of website owners that has to keep web security best practices firmly targeted in their crosshairs.

Over the past 15 years, there have been more than 8,000 data breaches recorded while incidences of new threats such as Ransomware and formjacking continue to rise.

This makes the digital space perilous for[...]

This last decade we’ve witnessed the internet revolution grow almost exponentially. It seamlessly seeped into every aspect of our lives. I think we could unanimously agree that the Internet has simplified things on many fronts, be it shopping, banking, investing, entertainment, and many more. And we seem to have kept up with this change quite remarkably. But so did the criminals. Harassing, fooling and cheating someone in real life is a concept from the past. Today, it is the internet where[...]

Security is a vital component of eCommerce, especially since the risk of fraud can be high. Digital shopping relies on card-not-present transactions, meaning the customer's identity is much harder to verify than in-person transactions. To counteract these risks, other methods have been developed to verify that a digital transaction is legitimately being performed by the true cardholder, and not by a fraudster using stolen information.

The EMV 3-D Secure (commonly known as 3-D Secure 2.0)[...]

An ounce of prevention is worth a pound of cure. This is a saying that you’ve probably heard time and time again throughout your life. On a fundamental level all of us know that it is true. Unfortunately, the opposite is also true. Isn’t it better to be prepared for something that doesn’t happen as opposed to not being prepared for something that does? This is the same mentality you need to have when it comes to protecting your e-commerce store.

If you don’t take the time now to create the[...]

There are a lot of benefits that come from deciding to start a business online. There are number of benefits that come from deciding to move from a strictly brick-and-mortar operation to one that offers products and services online. There are also a number of risks.

The risk of online fraud is drastically different than the traditional fraud risk retailers experience in a brick-and-mortar business. A lot of this risk stems from the fact that you do not see the individual who is at the other[...]

When trying to start their own eCommerce business, you will inevitably consider which features you will need for your website. Given that you are almost certainly on a budget, you will likely separate these tools between which ones you need and which ones you do not need but might like to have. The idea here is that you keep what you know you will need, get anything else you can, and save anything else you might like for later.

However, before making any firm decisions, you must know what[...]

Fraud is a nightmare for customers and merchants alike. With constant news of data breaches, shoppers are rightfully concerned about the safety of their payment data. The thought of a stranger racking up thousands of dollars in debt keeps many customers up at night — and causes them to have second thoughts about buying from you.

Retailers are hurt just as badly by fraudulent credit card transactions. Fraud causes charge-backs, possible loss of products, and damage to a merchant's reputation,[...]

4 Common Elements of Fraudulent Orders

What is PCI Compliance?

The long name for PCI DSS is Payment Card Industry Data Security Standard. PCI DSS are rules and regulations that show businesses how to keep card data safe. These rules and regulations were put together by the PCI Security Stands Council which is represented by the five major card brands, Visa, MasterCard, Discover, American Express, and JCB.

A chargeback is when a customer contacts his/her credit card bank directly to dispute a charge on his/her account.

The chargeback process will vary depending on the processing bank you use, but one thing remains the same- the chargeback process can be cumbersome due to the fees charged and the time spent disputing chargebacks.

As reports of cyber-fraud continue to challenge the eCommerce industry, merchants worldwide are taking proactive steps to protect their businesses, typically with the implementation of fraud-detecting programs that can cost anywhere from several hundred to a couple thousand dollars. With FraudWatch, however, 3dcart merchants can protect their businesses against fraud with a powerful application that won’t put a strain on their wallet, offering the same features and technology boasted by[...]

Online retailers lose billions of dollars to credit card fraud every year. For merchants, fraud is a source of countless headaches – an unavoidable industry curse that tests the security, strength and success of small and large businesses alike everywhere, everyday. Unfortunately, even with the emergence of fraud-combating software, analysts predict annual fraud-associated losses will continue to rise as more consumers switch to shopping online.

A lot of neophyte merchants get so caught up in the whirlwind process of designing a website, preparing product photos and descriptions, and marketing the business that they tend to overlook the grave importance of IT security. Just because you're not putting up a brick and mortar shop doesn't mean you don't need security measures to protect not just your business but your customers too.

Ecommerce experts will tell you one thing about this matter--- online store security begins with a SSL[...]

For decades, maybe centuries, groups of neighbors have rallied together to form community watchdog groups. Through their combined strength, these watch groups have found success stopping criminals that might otherwise hit them close to home.

The 3dcart team has been hard at work and is excited to announce the launch of FraudWatch's 'Community Alert'— a free service that calculates risk based on the experience of other 3dcart merchants in the community. Community Alert is the first service of its kind in the ecommerce industry and currently in beta to current merchants.

Below is a  guest blog post by Jodi Florence, VP Marketing at IDology, Inc.

Guest post by 3dcart client David Hamlen of ChoiceChecks

Guest post by David Hamlen of ChoiceChecks