Guest Posts, customer loyalty, customer service

5 eCommerce Tactics That Will Boost Customer Retention Through the Roof

Guest post by Alex Jasin.

It’s really expensive to find new customers.In fact, it costs up to twenty-five times more than just keeping the customers you already have.Surprised? If you’re selling online, keep reading, because customer retention[...]

customer service, holiday message, technical support, Uncategorized

Holiday Wishes and Support Coverage Hours

customer service, Marketing, Social Media

Facebook for Customer Service: Is It Ideal?

A lot of online entrepreneurs have always used Facebook for social media marketing. But have you ever considered taking your customer service to a whole new level through this popular and valuable platform?

At one point or another, you've[...]

3dcart, customer service, customers, Life at 3dcart

A Big Hello to Windy City Parrot

One thing is for certain at 3dcart, we love our customers!  Sometimes we get lucky enough to meet our clients, and we hope that someday we get to meet everyone.  Mike Morgan or Director of Customer Success finally had his life long dream come[...]

3dcart Apps, 3dCart Partners, customer service, olark. live chat

5 Benefits of Using Olark Live Chat on Your Online Store

Whether you participate in marketing forums or read authoritative websites on ecommerce, you'll  surely come across this same conclusion about live chat--- it can boost your business!

The great news for 3dcart merchants is that Olark Live Chat, a[...]

customer service, Uncategorized

How to Turn First-Time Buyers into Year-Round Shoppers

customer service, Uncategorized

Ecommerce Success Starts with Exceptional Customer Service

3dcart, customer service, Life at 3dcart, support

3dcart Customers "Shout Out" Kudos

At 3dcart, we're investing in customer service.  We'd like to take a moment to share some of the positive comments we've received about individual team members, and also take a moment to acknowledge a job well done for the following 3dcart team[...]

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