Today’s online shoppers demand a simple and transparent product returns process. Unclear or inconvenient return policies are an increasingly prevalent cause for cart abandonment, with merchants unaware or ill-equipped to deliver customers a hassle-free, easy returns experience.
To help improve customer satisfaction, confidence and reduce cart abandonment, 3dcart is proud to offer ReadyReturns 5, ReadyCloud’s fifth generation of their industry-leading returns management solution for eCommerce. With over 30% of online goods returned, and 65% of returns to due to merchant error, having a simplified and effective returns system is more important than ever, and plays a large role in securing a business’s potential for long-term success.
ReadyReturns provides merchants with the necessary tools to simplify and automate their returns policy. Merchants and shoppers will benefit from:
- An automated returns policy.
- Sophisticated rules that designate which products are returnable and who pays the return fee.
- The ability to manage multiple return warehouse destinations and gather critically sensitive data, such as item-based intelligence as to why a product is being returned.
- Easily build and promote trust among shoppers, who are increasingly wary of suspicious or lacking return policies.
- Unlimited storage, courtesy of TrueShip’s ReadyCloud, for instant access to all orders, back-ups and data recovery.
According to recent research, 80% of shoppers want a simpler solution for product returns, with customer satisfaction highest among retailers that meet customer expectations. Start improving customer relations and increasing conversions with a simple, automated system that ensures every customer is delivered the best shopping experience possible.
If you’d like a peek at just how easy it is to use ReadyReturns, then you won’t want to miss out on our live webinar with TrueShip on December 3rd, 2015, from 10:00 AM – 11:00 AM PST. If you’d like to secure your slot for this event, you can register at: https://attendee.gotowebinar.com/register/4108366249598053633
ReadyReturns is available for as little as $25/month and is available for a free trial at our app store here: http://apps.3dcart.com/ReadyReturns