Located in northwest Montana, Quadrocopter is a fully licensed MikroKopter corporation with a goal to provide its clients with the foremost solutions for all multi-rotor aerial applications. The online store offers the industry’s widest selection of professional grade multi-rotor/aerial related camera products, and ready-to-fly systems built by Quadrocopter are the finest in the industry.
Copter Support Site Aspires to Become More
In 2006, Quadrocopter opened its doors as a non-commercial support website for universal aerial video platforms that were part of the MikroKopter and UAVP projects. At the time, the website was run by a group of copter enthusiasts, including Quadrocopter founder, Flori Seeger.
Along with detailed instructions on how to assemble the complicated hardware, Flori and other community members contributed links on where to find parts. “A few years ago, finding the parts in the U.S. was next to impossible,” Flori explained.
“You’d have to have them shipped from Europe. They’d take awhile to arrive, and that’s when it hit us. Instead of pointing our visitors elsewhere, why not supply the parts ourselves?”
So, in 2010, Flori began the search for the right shopping cart software provider. As a java developer and experienced Web designer, he really wanted to find a platform that included built-in, out-of-the-box website tools that also featured a heavily customizable framework.
The search was on.
Flori Finds Flexibility
A coworker of Flori’s recommended 3dcart, a complete ecommerce software platform with the flexibility a developer would need to have full customization control.
3dcart combines the best of both worlds. The software suite includes plenty of ready-made features for merchants, without the need of technical expertise, while saving time and money for experienced developers. The software is also built on a flexible framework that gives developers and designers the ability to create certain elements of their store independently.
Flori rolled up his sleeves and jumped right in. “I built the entire site design from scratch,” he says. “It was very easy to understand the template and pull in certain code elements. We had access to the complete layout and CSS.”
Quadrocopter found other advantages to using 3dcart, including features focused on:
- Social media marketing: Quadricopter makes use of3dcart’s social media plug-ins (including Facebook Store Integration) to power a strong, connected social presence.
- Shipping integration: To manage shipping, Quadrocopter uses ShipWorks, a third-party application that integrates directly within the system (3dcart integrates with a number of shipping applications to give merchants a choice).
- Built-in CRM: 3dcart includes a built-in customer relationship manager (CRM). On the backend, admins can view order history, correspondence and other customer traits. On the frontend, customers can sign into their accounts and view their own shopping history on the website.
- Content management and admin control: On the administrative side of Quadrocopter, around 16 different employees have access to the shopping cart. Each administrator has a unique ID with specific permissions, making control of site content and backend tasks simple to perform.
- QuickBooks plug-in: Like many small businesses, Quadrocopter uses QuickBooks for online retail accounting. 3dcart simplifies how both platforms work together, bridging them with a simple plug-in that helps them interact in real-time.
Beyond the Software
Flori says that working with 3dcart as a company has been a reliable experience. “When we send a ticket or call in, there’s always someone around to respond and resolve the issue.”
But the bottom line is results, and according to Flori, 3dcart has delivered them for his business. In just two years with 3dcart, Quadrocopter has exploded into a multimillion-dollar business.
“3dcart is a single solution that does it all,” he says. “From inventory management to rewards programs, it has everything you could possibly need to run an online retail start-up.”