3dcart is currently partnered with over 200 eCommerce companies. We’re constantly on the lookout for vibrant, innovative partners that can bring state-of-the-art solutions and services to our customers.
For the month of June, our Partner of the month is ecomdash. Our team interviewed Nick Maglosky, CEO of ecomdash, to help 3dcart merchants get insight into their company and solution.
- Please provide some general background and history on your company:
Ecomdash automates omnichannel sellers’ inventory, sales orders, purchase orders, product listings and shipping processes across marketplaces like Amazon, eBay and Etsy as well as e-commerce-ready website platforms like 3dcart. Ecomdash gives online retailers the ability to save time, grow sales with an expanded online presence, and increase customer satisfaction.
Developed and coded over the course of two full years, ecomdash officially launched in early 2014 after a successful beta program in 2013 refined the ecommerce software. Founders Darrin Kidd and Kevin Loomis came together in 2012 with an idea of creating an automation system to help multi-channel e-commerce sellers organize data and make transfers quickly, from one central location, so that sellers could save time and scale operations. During its inaugural year, ecomdash doubled its customer base quarter over quarter and has continued their rapid growth servicing thousands of sellers.
- What’s the main service your company offers?
Ecomdash’s core functionality is inventory, order and listing management. Ecomdash has additional key functionalities which provide an end-to-end e-commerce supply chain solution. These other functionalities include: a purchase order module that tracks inventory being replenished and kept on hand, a shipping tool allowing customers to print packing slips & shipping labels, and built-in reporting functionality which enables companies to better understand their business needs, customers and financials, and equips them with the ability to retrieve data swiftly.
- Describe the integration and how long you’ve been a partner with 3dcart.
Ecomdash integrated with 3dcart in 2014. Our system allows users to automatically sync 3dcart products, inventory, and sales orders across their supply chain, as well as create listings in 3dcart and list those items to other sales channels (e.g. Amazon, eBay, Etsy, Newegg).
- What are the benefits for 3dcart merchants that use your solution?
The tool gives ecommerce business owners the ability to save time, expand their business and increase customer feedback ratings by simplifying complex inventory, listing, order and shipping processes.
Ecomdash customers increase revenue by 23%, on average, quarter over quarter. Our data sync automation enables retailers to sell more products, in more places, while spending significantly less time and money on back-end operations.
- What are your solutions’ biggest strengths?
Our biggest strength is inventory management. Our application was originally built as an inventory solution, and since then we’ve iteratively built add-on features/functionality based on customer feedback. Additionally, we feel our customer support gives us a leg up against the competition. We offer free phone, email and live chat support for all users no matter their price point.
- How does your solution compare to similar solutions in the market?
We have one of the most affordable and robust inventory solutions in the market. Our pricing is determined by the number of sales orders that a seller processes each month. That means that the price will automatically adjust each month to match whichever new tier a seller falls under, based on a spike or lull in sales. We believe that a business should only pay for what they use. Our goal is to be as fair and flexible as possible as a business grows and changes.
Users are able to track individual products assigned different SKUs, UPCs or Listing ID’s, and distinguish each varying identifier as one product. With multichannel selling, sellers will have the same product listed across various channels that have set rules on how to handle products. With ecomdash, they can rest assured their inventory is synced properly. In addition to individual products, our software can handle more complex inventory needs like built products and kitting/bundling.
Along with our inventory features, ecomdash users have access to an in-suite listing tool that allows them to easily list products for sale. Our listing software downloads listings from one sales channel and easily lists those products it to any of our integrated channels.
We do not have limitations on smaller businesses like our competitors do. All ecomdash customers have access to these features, no matter their price point, including support via live chat, email, and by phone.
- What plans do you have for future development of your solution?
We are continuously adding new functions to all areas of our software, improving usability and performance and expanding our support documentation and videos. Moving forward, we will also be adding accounting integrations (e.g. QuickBooks) and new marketplaces (e.g. Bonanza, Jet.com).
Learn more about ecomdash and take advantage of a special June promotion for 3dcart customers: