If you’ve got the best customer service and support team on the planet, even they won’t be able to help customers effectively without the right tools at their disposal. For great customer service, you’ll need tools that your whole team can use to accomplish everything needed to treat customers great and delivery them exactly what they need, whether it’s fast answers to a question or a quick resolution to their issues. Today, we’re going to go through some of the top eCommerce customer[...]
In 2019, eCommerce continues to be a consistently growing aspect of world commerce. But, it’s also constantly evolving; what may have been a successful product on an online store yesterday may be flopping in sales today. It’s the nature of the internet itself, and eCommerce is no different. While there’s a lot that goes into your business, from web design to marketing to management software, there’s one thing at the heart of it all: your products. If your store isn’t selling good products[...]
Apps & Integrations | 5 min read
Navigation is the crux of your online store’s user experience, with its quality either making or breaking a sale. Obviously, you want to make sure that it’s as easy as possible for customers to navigate your site to find the exact products they’re looking to buy. In order to get the job done right, a good menu will include categories and sub-categories that are organized properly and in a way that’s pleasing to the eye. If your store has a decent amount of categories, sub-categories and[...]
Social proof is a tried and true method of marketing, proven in situations such as a line outside of a restaurant indicating that it’s a quality business worthy of your time. But, showing off social proof in eCommerce isn’t as easy as that, so several companies have come up to the plate to provide a solution: notifications on your website that show prospective customers what conversions are occurring in real-time. Fomo is one such company with its own social proof software, so today we’re[...]
So, you’ve worked hard, been a great business owner, and have managed to build a successful eCommerce business from the ground up. But, for one reason or another, you feel like it may be time to sell. For some business owners, the ultimate goal for starting a business is to make it successful and then sell it. For others, selling their business is a last resort. Whatever your reason for wanting to sell your business, the process is not as simple as you may think. Let’s dive into the actual[...]
Dropshipping is a form of eCommerce fulfillment in which an online store doesn’t physically stock the items it sells on its website. Instead, the store’s merchandise goes directly from the wholesaler, supplier, or distributor to the final customer. In this process, the online merchant never comes in contact with the product, relying entirely on their dropshipping partner to fulfill the order.
Because of the way dropshipping works, it requires the distributor and the online merchant to have a[...]
Being a stay-at-home woman, you probably have a plethora of unique skills that you use every day for free so your family runs like a well-oiled machine. But, you might have the urge to be your own boss and start your own business, perhaps using those skills or exploring a hobby that you love. Don’t worry, you’re not alone: according to SmallBizTrends, 72% of home-based startup businesses are run by women.
Thankfully, in this day and age it’s easier than ever to start your own home business.[...]