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14
May

Come to Our On Site Meetup About Using Facebook to Grow Your Business

On Friday, May 24th at 4PM, 3dcart will be hosting an “on location” event, “Learn How to Grow Your Business With Facebook”.

Our event is open to the public, for those who live and work in South Florida.  If you’re not from South Florida, don’t worry – we will be having an upcoming webinar on this topic.  Stay tuned for more details.

If you’re from South Florida, or will be in the Miami/Fort Lauderdale area on Friday, May 24, please feel free to sign up for our on location meetup at http://www.meetup.com/3dcart/events/111549932/

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Joe Palko is the CMO of 3dcart. Prior to joining 3dcart in 2011, Joe was a true internet pioneer co-founding his first e-commerce website in 1994 which later sold to America's largest mail order pet supply retailer in 2007. Joe also co-founded Solid Cactus in 2001, which was later sold to the Web.com Group in 2009.

07
May

Come to Our Webinar This Thursday

Hello There!  This Thursday, I’ll be doing a webinar on “Using the Built in Blog Inside of 3dcart” and if you have not yet enabled your blog, or you feel that you aren’t using it correctly – I urge you to come to our webinar.

This webinar is going to be instructional and done in “real time”.  It will not be “slides” in presentation format.

We’re going to cover the following:

  • How to enable the blog
  • How to link your blog to your navigation
  • Making your first post
  • Deciding how to write good content
  • How to properly use meta tags on your blog posts
  • How to schedule posts for a future date
  • How to best lay out your content

We hope to see you there!  You can register here

https://www2.gotomeeting.com/register/675639290

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Joe Palko is the CMO of 3dcart. Prior to joining 3dcart in 2011, Joe was a true internet pioneer co-founding his first e-commerce website in 1994 which later sold to America's largest mail order pet supply retailer in 2007. Joe also co-founded Solid Cactus in 2001, which was later sold to the Web.com Group in 2009.

03
Apr

Why Making Content Shareable Is Critical for Online Merchants

Believe the hype: social has a hold on business. Both online and in-person businesses everywhere have jumped headfirst into social media. Online merchants are among those businesses that have found immediate results within the world of social commerce. Social sign-in, Facebook stores and Pinterest wish lists are among the many places where retail resonates with social media users.

Here at 3dcart, we’ve put a lot of development time into creating social media solutions that give you the ability to engage your current shoppers outside of your website and reach out to new customers. The ability to set up a Facebook Store, for instance, is one of our earliest solutions for online merchants.

Last month, we launched a new feature as part of our Facebook Connect add-on called “Share Your Purchase.” It asks the buyer to share his or her purchase right after it’s made. Encouraging shoppers to share content like this can be a huge advantage in the world of ecommerce.

Here are a few reasons why it’s important to make content shareable on your online store.

Facebook has more than 1 billion active monthly users.

Yes, you read that right. That means about one-seventh of the entire world population has a Facebook account and uses it pretty regularly. When customers share your content with their friends, you can bet they’re sharing it with a large network.

The massive appeal of Facebook may dwarf other social networks, but don’t count them out. Twitter has more than 200 million active users—no slouch in terms of sharing power. Google+ is also growing. The dominant social networks are well populated. And your audience spends a lot of time using them. How much time exactly? Well…

Social media accounts for 18 percent of all time spent online.

That much time is actually jaw dropping when you think of how we use the web. But it’s true, and it isn’t going to get smaller. It’s nearly one-fifth of your customers’ total web browsing time. Wouldn’t you want to increase the chances of shoppers spending some of that other four-fifths browsing your online store?

What these statistics mean is the overwhelming majority of your customers spend multiple hours a day perusing social media. If your store and products are nowhere to be found, you could be missing a prime opportunity to get new customers and drive more sales.

People count on social media to steer them the right direction.

According to Nielsen, 46 percent of online users count on social media when they make a purchase decision. That means a portion of that 18 percent we mentioned earlier is spent actively seeking product information. As an online merchant, you should take pains to make sure your products and brand have a presence on these social media so shoppers don’t turn up empty-handed.

If you don’t, the competition will.

All across your market, competing online stores are either starting to get involved in social media or already have a presence. If you’re lagging behind, the competition may be taking advantage.

Making content shareable ensures it lives on across the web. It greatly increases the effectiveness of your marketing and can be a huge sales driver. All you have to do is tee it up and let your customers take it from there.

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CTO and co-founder of 3DCart, developer of an e-commerce suite for businesses of all sizes. As an authority on e-commerce best practices, Jimmy combines more than 10 years as an e-commerce developer and web programmer with SEO, social marketing and business intelligence

17
Jan

Facebook Graph Search: What Online Businesses Need To Know

graph search

This week Facebook revealed ‘Graph Search‘, a new feature that lets users   search the interests, location, and preferences of your friends. For instance, a Facebook user could search for “Clothing Stores my friends like” and receive a list of Facebook business pages of clothing storess, online and retail, that their friends either checked in, liked, or recommended.

As AllFacebook.com said, “Graph search takes the recommendation power of Yelp and combines it with Facebook’s tremendous social graph to make it more important for businesses to cater to their Facebook fans and brick-and-mortar customers.”

Facebook Graph Search

Up until now, social search was an ideal that Google and others have attempted to foster. While Google+ offers traditional SEO value for businesses, the limited user activity & cannot provide the data context needed for social search to work.  Facebook, however, has over 1 billion users,  240 billion photos and more than a trillion connections.

Facebook Graph Search is rolling out slowly. But is safe to say that social search is here.

Now here is what merchants need to do to prepare:

1) Emphasize local – Right now graph search heavily favors local brick & mortar businesses , as it works more like a Yelp than Google. However, that does not mean your online store can’t rank. Add your physical location to your business page and ask your local friends and family to all like, recommend, and check-in to your store. You can promote your store’s location further by showing your city some love and offer special shipping rates for local orders.

2) Get Liked – As Social Media Today pointed out,  that graph search could make page likes more important again, as results show what friends have liked each page. Now is the time to run social contest to increase likes and up engagement.

3) Add Facebook Connect – While individual Facebook posts and Open Graph actions (like when a user connects with your store to leave a comment, post a product, or share a deal) are not included  - the company says they’re coming. 3dcart merchants can easily integrate Facebook Connect to your store. 

4) Sponsor Results: Advertising is going to be very much a part of Graph Search.  Or as Facebook says it, ”sponsored results allow you to promote results in the search bar and will appear whether or not users have Graph Search.”

 

04
Dec

Merchant Marketing Spotlight: CAROLEE Jewelry

At 3dcart, we’re always writing and sharing tips on how to effectively market your store, but sometimes the best way to learn is by example.  In our new “Merchant Marketing Spotlights” blog series, we will be looking at fellow 3dcart merchants that successfully leveraging social media, and content marketing to grow their brand and land more sales.

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Merchant Marketing Spotlight: CAROLEE Jewelry

high fashion 3dcart example

 WHO:  CAROLEE  offers premier jewelry collections that reflect a contemporary woman’s lifestyle and the finest in quality, prestige and sophistication. Carolee jewelry collections span from sleek and modern sterling silver, to classic and colorful pearls, to fashion-forward seasonal trends. CAROLEE is sold in major retailers like Bloomingdale’s, Macy’s, Lord and Taylor and Dillard’s.

FACEBOOK: 

With over 4,802 likes, CAROLEE  actively engages their fans on Facebook with fun contests, relevant posts and fan-only discounts.

Here are a few tips we can take-away from their effective Facebook strategy:

TIP 1: Create an well-designed header image

well designed facebook page

TIP 2: Use timely events and news to create engaging posts:

TIP 3:  Share behind-the-scenes pictures and updates

TWITTER

CAROLEE  actively enages fans and followers on Twitter promoting their sales, along with fun brand-building tweets.

TIP: Don’t just push our sales messages. Send personable and fun tweets that users would want to RT

https://twitter.com/caroleejewelry/status/275615618294771715

PINTEREST

As a high-end jewelry brand, CAROLEE ‘s products lend themselves perfectly to the visual-sharing network Pinterest. CAROLEE takes advantage of Pinterest’s fashion-obsessed users with fun Pins and ‘Pin It To Win It” contests.

TIP: ‘ Pin It To Win It’ Contests are a great way to promote social sharing. But remember to Pin an image  that explains the contest so users can easily find the rules and participate.

Pin it to win it contest  rules

TIP: Pin more than just your products.  Your pin’s should reflect you brand’s personality not just its inventory.

Pinterest brand  board

You can follow CAROLEE  on Twitter, Facebook, Pinterest or on their website http://www.carolee.com

26
Nov

Last Minute Cyber Monday Tips

Happy Cyber Monday! Since its inception in 2005, Cyber Monday has been online retailers favorite and craziest day of the year. Experts predict that consumers will spend more online today than any other day of the year – an expected $1.42 Billion. As the below infographic shows, consumers are going to be scouring social media to find the best deals which means merchants need to leverage their social communities to share their virtual-door-buster deals.
Here are some last minute Cyber Monday promotion ideas:
Promote your deals with images & text - Post images on Facebook and Twitter of your products on sale today, but also test text-only messages to see what kind of message your audience responds to best
Post promotion images on Pinterest – Pin your most visual-appealing deals to Pinterest and make sure to mention the price!
Promote your posts on Facebook – Today would be a great day to pay $5 to Facebook for a post that reaches more of your fan’s wall
Hold a contest on Twitter – Retweet a tweet that mentions your Cyber Monday deals for $10 off your Cyber Monday purchase

 

Cyber Monday Infographic 2012

21
Nov

What Merchants Need To Know About The New Business Pinterest Pages

Pinterest recently rolled out new “businesss pages” offering more features to businesses and confirming their status as one of the top social marketing platforms.

Here’s what you need to know about the new accounts:

1) Free and not that different: Pinterest business accounts are totally free and right now a business page looks the same as a personal page except for businesses can now use the full name of their business without having to go around the first name/last name fields.

2) Verifying your account : Pinterest now lets businesses to officially link their websites to their Pinterest profiles and places the full URL with a red check mark in front of it in the About section to signify a verified account.

pinterest verified accounts

3) New Analytics: Similar to Facebook insights, merchants will soon be given reports that will help analyze and track their audience, their pin’s effectiveness and their influence.

4) Converting Your Account: Pinterest makes it extremly simple to convert a personal Pinterest page to a business page. Just go to the Pinterest business portal and click on either the “Convert your existing account” button or the “Join as a business” link. But if you’re new to Pinterest and about to set up a new account for business, then you need to head on over here.

convert pinterest page

5) New Terms Of Service: Pinterest has rolled out new terms of service for businesses. The rules listed here don’t really change how to use Pinterest just serve to remind merchants of what they can expect from Pinterest and its users. Mainly to remind  merchants that your website’s content might be pinned Pinterest by others, who are able to redistribute, modify, or otherwise change and reuse your content on the Pinterest platform

 

 

05
Nov

Holiday Webinar Lineup: Adwords, Pinterest, FraudWatch, 3dcartUpsell

02
Nov

5 Ways to Get More Facebook Likes for your 3dcart Store

Many online retailers know that Facebook pages are important for building brand awareness and customer loyalty. They also help to engage your customers and provide real-time feedback on what they like and want more of from your brand.

Here at ReferralCandy (a refer-a-friend app partner of 3dcart), we did a fun survey of who were the Top 10 Most Popular Online Retailers on Facebook. Here are some tried and tested rules we found for getting more Facebook likes.

1. Understand your Facebook Audience.

The best Facebook pages for B2C businesses understand their target demographic. Let your posts speak to the heart of your loyal Facebook friends, who will spread the word in turn. For example, the Converse Facebook page (with over 33m likes!) reaches out to their young and hip fans with cool content such as videos of sponsored bands and exclusive interviews with stylemakers.

2. Get Interactive through Polls and Contests

Many of the top Facebook pages use interactive activities to get the audience involved. For instance, Shoedazzle.com is a master of this with online polls and contests, with the winning items getting a discount on their store. Getting your Facebook community involved in commenting, voting and posting gives them a sense of ownership of the Facebook page, as well as your brand.

3. Post (Very) Often

Most of the top online retailers on Facebook post on a daily basis, some multiple times a day. Keeping things fresh with a joke or the latest product update helps keep your Facebook following coming back for more, and adds a sense of vibrance and activity to your page.

4. Create Quality Content

One of the great ways to actually draw in more likes is to create quality content that is exclusive to your store, to be posted on your blog, Facebook page and other social media. It doesn’t need to be fancy, but good quality content that is useful to your customers and Facebook users will keep them coming back for more. Superherostuff.com, an online store selling, well, superhero stuff, regularly posts great content such as this hilarious photo of Spiderman being threatened by a bronze statue.

5. Use Targeted Facebook Ads

Targeted Facebook ads are an often underlooked way to reach out to your audience. Create targeted ads by focusing on people in particular geographies and particular interests. For instance, if you are an online retailer of delicious pet goodies in the United Kingdom, you may wish to target those living in the UK above 25 who have an interest in pets. This way, you can draw the right demographic to your Facebook page and main store page.

Candy.com – a 3dcart store with a Great Facebook Page
grow facebook page

After some digging around, we found a great example of 3dcart store with an awesome facebook page. Candy.com has over 91k likes on facebook, and engages their audience with interactive contests,cute pictures and other fun content. They post frequently, sometimes every day, and understand their Facebook audience’s love of droolworthy candy pictures. Thumbs up!

So consider giving your Facebook page a makeover with our 5 tips to get more likes on Facebook. You might be surprised by your popularity!

ABOUT THE AUTHOR

Alvin Lee is the marketing manager at ReferralCandy.com, a refer-a-friend app that helps online stores get more sales through word of mouth. You can reach out to us throughTwitter and Facebook.

01
Nov

Marketing Ideas By The Numbers: Holiday Ecommerce Statistics

holiday ecommerce

63% of US shoppers plan to do a majority of their Christmas shopping online this year, according to a new study by LivePerson.  And another study by eConsuatancy found eCommerce to be more popular than high street shopping.  But how can you ensure your store converts as many as these eager shoppers as possible?

Studies show there are factors that set merchants apart  and have proven success in converting more users.

Marketing Ideas By The Numbers: 

Offer Free Returns:

  • 60% of UK consumers will not even consider making a fashion purchase online unless they can return unwanted items without being charged.
  • 41% buy several sizes of the same piece of clothing online to check the fit, and then send the others back.
  • Other reasons given for returning items included item not fitting (43%), the feel of the material (25%) and style (15%).
  • 12% say they never buy online due to concerns about finding the right size, while 61% are often deterred for this reason.
  • 60% say they won’t consider buying online unless returns are free.
Offer Free Shipping
  • 55% of online shoppers expect free shipping on every order
  • 85% of ecommerce sites will offer free shipping promotions specific for the upcoming holiday season
  • 30% of retailers said they would offer free shipping earlier than they did during the 2011 holiday shopping season.
  • 20% of consumers say free shipping is the most important factor in where they shop online in 2012. 19% of consumers say they’ll pay full price, if retailers offer free shipping.

Use Social To Connect:

  • 70% of shoppers using Twitter to get product reviews
  • 75% turning to Facebook to look for discounts
  • 73% using Pinterest to research ideas.

Update Product Photos:

  • 67% of consumers saying that the quality of a product image is very important in selecting and purchasing a product
  • 60% of consumers are more likely to consider or contact a business that has an image show up in local search results
  • 53% of customers value the quality of a product image more than ratings or reviews

Use Email Marketing Strategically

  • Targeted subject lines improve open rates – 53% said they opened an email because of a showcased offer
  • Men over ag 55 are more likely than their younger counterparts to have made a purchase because of an email message
  • 87% of those receiving retailer emails open the messages
  • 80% of online shoppers and 71% of in-store shoppers say email offers influence them to buy

Make Checkout Easy

  • 84% of ecommerce sites support express checkout
  • 66% of ecommerce sites offer guest checkout (34% DON’T!)
  • Only 9% of checkouts are 3-step vs 54% 4-step and 33% 5-step